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SEVENTEEN 2022 SVT 6TH FAN MEETING [SEVENTEEN in CARAT LAND] MEMORY BOOK+ DVD
Code: PD16292 Category: K-POP MD Tag:
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SEVENTEEN 2022 SVT 6TH FAN MEETING
[SEVENTEEN in CARAT LAND]
MEMORY BOOK+ DVD
We will inform you of the delivery date of the product.
1st shipment date: 3/8 (Wed)
2nd shipment date: scheduled for 3/30 (Thu)
[Information on 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+ Official Product Photobook]
We would like to inform all purchasers of the 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+.
Upon checking the photobook pages of this product, we have identified that roughly 4 pages of the 'DO RE MI' stage of 'STAGE 3' have been omitted in the final product.
The unit cuts have been omitted by mistake during the production process, and this omission was not identified before manufacturing.
We apologize for not being able to check closely during the manufacturing and inspection process, and we would like to provide these pages separately to those who purchased the following products.
[ Applicable Products ]
- 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+ DIGITAL CODE
- 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+ DVD
[ Shipping Details ]
1. If you have already received the product
: Pages will be shipped separately after submitting an inquiry to the website you purchased at
2. If you are waiting to receive the product
: Pages will be shipped along with the product together
*Due to the additional manufacturing period of these pages, there will be a shipping delay of approximately 1~2 week
We apologize for the inconvenience caused by this issue, and we would like to provide you with a new exclusive cut as a PDF file with our apologies to CARAT.
1. Additional file: Exclusive 4-cut photo 1 type (PDF)
2. How to get the PDF file: From March 10th(Fri) KST, will be sent sequentially to the registered email
※PDF mailing date differs based on each website.
※For PDF mailing and product inquiries, please contact the website you ordered from.
We will try to deliver the separate pages as quickly as possible.
Size: 182x258mm / 180p
2. DIGITAL CODE
CARD Size: 54x86mm
FRAME Size: 88x120mm, SLEEVE Size: 92x123mm
[144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD]
KOREAN, ENGLISH, JAPANESE, CHINESE
ABOUT 340 MINS
POSTCARD Size: 152x102mm / 1EA
ENVELOPE Size: 165x115mm
4. 4x6 PHOTO
Size: 152x102mm / 4EA 1SET
PHOTOCARD Size: 54x86mm / 13EA 1SET
BOX Size: 56x89x8.5mm
6. RANDOM BOOKMARK
Size: 60x120mm / RANDOM 1EA of 13
* Mini poster 1:1 gift (first press only)
DC, DVD 1 each, different image
※ In the case of the stock running out, please note that cancellations may occur based on the order of payment, not order placement.
※ Notice on Domestic Shipping
-Additional shipping costs may be incurred when shipping to Jeju Island and islands/mountainous areas.
※ Notice on Overseas Shipping
-Depending on countries, tariffs may occur, and duties will be incurred by the purchaser. If it is not paid within a certain period of time, the product will be automatically discarded, and if the product is disposed of due to unpaid tariffs, it cannot be shipped again.
-If no customs clearance, the product will be automatically discarded, and if it is discarded due to no customs clearance, the product cannot be delivered again.
-It is difficult to reflect the under-value, and it will not be applicable even if you fill out the comment section separately.
1. Is the product genuine?
MAKESTAR receives the product directly from the manufacturer or from the official retailer, ensuring it is 100% genuine.
2. Please explain the status of the order.
"Order completed" If you place an order from MAKESTAR Shopping and your payment is approved, your order status will be displayed as "Order Completed". Since the order has not been prepared for delivery, you can cancel the order directly from the payment details screen. "Preparing for delivery" When the seller checks the order details and requests delivery, "Preparing for delivery" is displayed. It takes 2 to 5 business days to send the product to the MAKESTAR shipping center., "Delivery in progress" Once the item has been shipped from the MAKESTAR shipping center, the order status will be displayed as "Delivery In Progress". International shipping will begin within 1-2 business days of receiving the product from the seller. "Shipping completed" When you receive the product you ordered, the order status will be displayed as "delivery completed".
3. What are the accepted payment methods?
- Korea: Credit card, account transfer, bank transfer, mobile phone payment, book culture gift certificate, KakaoPay, Payco - International : PayPal, International Card (Visa, Master, JCB, Union Pay), Molpay
4. I want to change the payment method after purchasing.
Once the payment is complete, you cannot change the payment method. If you want to change your payment method before delivery, you can cancel your order and make a new purchase.
5. What are the shipping methods?
[Korean shipping] Hanjin Logistics, Logen Logistics [International shipping] DHL, EMS
6. What are the international shipping fees?
[International shipping fee] It depends on the destination country and parcel weight. International shipping fee standards: It is calculated based on the estimated weight of each item, and international shipping fees are estimated by entering the address. International shipping fees will be added upon payment. - Notice of tariffs (International shopping) International shipping may be taxed according to your country's customs laws. Tariffs must be paid by the customer who ordered the product. For more information, contact your country's customs office.
7. How can I proceed with cancellation or exchange/refund before delivery?
Please contact us through 1:1 inquiry' within 7 business days of the parcel delivery completion date. - Exchange is only possible when the items are in stock. - The seller is responsible for the shipping cost in case of product defects or misdelivery. - Exchange/refund due to a simple change of mind may incur a processing fee and additional return shipping fee will be charged. As soon as your request for an exchange/refund is confirmed, we will inform you of the related cost. When exchanging/refunding, you must also include the samples and free gifts provided at the time of purchase. ※ Exchanges and refunds will be made in accordance with the terms and conditions and policies. ※ Cases in which exchange/refund is not possible - Damage to tags, labels, and price tags the product - Already worn/used by customer - Damage to the product due to customer negligence - Damage to the basic box or packaging of the product - Request submitted after the notified exchange/refund period
Please contact us by the MAKESTAR 'Inquiry'.