• The Rose Special Photobook Project
    • Delivery Completed
    • The Rose Special Photobook Project

      CreatorJ&STAR Company

    403 Star Makers
    US$44,207 Funded Amount
    US$31,102.82 Funding Goal142.1%
  • Bianca-Maria2 months ago

    Thank you so much dear The Rose and Makestar for this amazing package I received today 😊❤️ 감사합니다 🙏 Words can’t describe how happy I am ❤️ It’s so wonderful! 더 로즈 ❤️ 사랑해 ❤️

    xshereenx2 months ago

    For people who got set 8 what item did you guys get, since I didn't attend the event I guess I got a personal item. Was wondering if anyone else would get something similar or not.

    Justineloo2 months ago

    Hello! What is the difference between the AR photocards and the regular photocards everyone got? Is it only the AR function or are you supposed to receive 2 sets with different photocards (1 set regular and 1 AR)?

    Idunna2 months ago

    Hello! I have been waiting and I received a message saying that I have to pay £13.51 because the package has been assessed by customs, but I already paid for that and I don’t want to pay again, specially when I paid a lot already for Thebes package. Please tell me something as soon as possible, I’ve been waiting for this for ages.

    • #1USUnited States of America26.5%
    • #2KRKorea (Republic of)11.4%
    • #3DEGermany9.0%
    • #4FRFrance6.8%
    • #5other countriesother countries46.2%

The Rose Special Photobook Project Forums

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  • Bianca-Maria
    DE
    2 months ago

    Thank you so much dear The Rose and Makestar for this amazing package I received today 😊❤️ 감사합니다 🙏 Words can’t describe how happy I am ❤️ It’s so wonderful! 더 로즈 ❤️ 사랑해 ❤️

  • xshereenx2 months ago

    For people who got set 8 what item did you guys get, since I didn't attend the event I guess I got a personal item. Was wondering if anyone else would get something similar or not.

  • Justineloo
    FR
    2 months ago

    Hello! What is the difference between the AR photocards and the regular photocards everyone got? Is it only the AR function or are you supposed to receive 2 sets with different photocards (1 set regular and 1 AR)?

  • Idunna2 months ago

    Hello! I have been waiting and I received a message saying that I have to pay £13.51 because the package has been assessed by customs, but I already paid for that and I don’t want to pay again, specially when I paid a lot already for Thebes package. Please tell me something as soon as possible, I’ve been waiting for this for ages.

    메이크스타
    2 months ago

    Hello! You're encouraged for sending this inquiry to our 1:1 service. This is not appropriate place to help you about this issue so please contact to us through the above way. Thanks :)

  • FakVamp2 months ago

    @makestar: my exchange is not coming.. And I don't get any information about the shipping information.. And also not answer about my mail how the exchange works because I don't pay any costums costs twice.. I' really disappointed

    메이크스타
    2 months ago

    Hello! Have you ever checked your tracking history of the project? If there no tracking code, you are encouraged to send this query to our 1:1 service. Our team is willing to help about this matter. Thanks!

  • GalaxyTiger
    US
    2 months ago

    Kinda sad that the that the accessory for the photo book was not personal and is just a mass produced bracelet. Wish it had not been written in a way that suggested it would be a personal item or any accessory used during the shoot,they should have just said it was a bracelet and been straight forward. So Does anyone who got set7 what to trade the bracelets? Or to sell it?I got Dojoon but so did at least several other people. I'm looking for either jaehyeon or hajoons.

    Zeddie2 months ago

    I would if I get either of them, still waiting for mine to get out of customs though so not sure who I got. Who is which colour?

    GalaxyTiger
    US
    2 months ago

    It shows in the photobook who's is who's. Dojoon has white, jaehyeon has red(?) And I think hajoon has green

  • AliSkid
    GB
    2 months ago

    😕 Tracking is still saying that mines awaiting customs clearance.. has been since 21 March and I've not had any contact asking for info or requesting payment of fees so will it ever arrive. 😕😕😕😕

    2 more replies

    Zeddie2 months ago

    Same, I think my friend said she got about £30 for it but she got the highest set, was hoping it would get there before I got back from uni on friday so my parents would pay it but I dont think it will so I think I will have to

    AliSkid
    GB
    2 months ago

    I went for set 2 so keeping fingers crossed. The last time I had to pay a fee for a project it cost me more than I'd spent on the actual reward.

    AliSkid
    GB
    2 months ago

    Finally got a letter requesting customs fee payment. I've got to pay £25 (approx $32) to get my package. This is ridiculous I paid $48 for the reward set & $32 for shipping and now I've got pay another $32 ☹☹☹

    AliSkid
    GB
    2 months ago

    Package finally arrived today but I can't seem to get the talking photocards to work 🤔 so I've sent a 1:1 enquiry to Makestar.

    AliSkid
    GB
    2 months ago

    Makestar are looking into the problem people are having with the cards. I happened to buy a new tablet today and managed to get the audio from the talking photocards but no video...so I still have no idea what they're saying. So let's hope they do manage to fix things.

  • Munch
    NL
    2 months ago

    are there more ppl having trouble with those talking photocards? it doesn't seem to work for me, I downloaded the app and used it but it keeps trying to focus over and over again.

    메이크스타
    2 months ago

    Hello! Our team willingly help you about this matter. Would you send this inquiry to our 1:1 service? It would be nice if you can attach the error image file! Thanks!

    Justineloo
    FR
    2 months ago

    Hey! What is the difference between the AR photocards and the photocards everyone got?

    Munch
    NL
    2 months ago

    the AR Photocards have a different image and a barcode on the bottem

    Justineloo
    FR
    1 month ago

    So you should receive 2 sets of photocards or only one?

    Munch
    NL
    1 month ago

    if you ordered a set with AR photocards, you should have 2 sets I guess. left are the normal cards, and on the right are the AR photocards, they come in a bigger card.

  • chibiJazie522 months ago

    I received my photobook today and I have a few things I want to say to Makestar about this entire process. I received my package this morning as I was about to head out to work. I was quite surprised as I did not receive any email or other form of notification that the book was sent much less that it would be arriving today. It was packaged and wrapped very well so I have no complaints there. However, I have a few issues with the items themselves. I pledged for Set 3 which got me 1 toy of a chosen member. I chose Do Joon and got him as I requested. When checking the toy box and the items in it, I saw the issue that many others mentioned previously. The incorrect name was still on one side of the box as well as on the toy itself. Excluding the photobook, only the other side of the toy box had the correct name but that itself was just a sticker placed over the incorrect name that you can still see through the sticker. I also suspect that the talk cards cover sticker is also covering up the incorrect name too. As for the toy itself, I'm very disappointed that no adhesives were not provided for putting the toy together nor were there proper instructions on how to put it together. As this was my first getting an item like this, I would've appreciated some clearer instructions. As this was my first time contributing to a Makestar project, I'm more dissatisfied than disappointed about the overall process and the state that some of the rewards were in. There was a clear miscommunication/lack of communication on your end in regards to quality checking the final product but also with those who supported this project. It looked like there were some last minute attempts to fix the mistakes but due to lack of funds or care (I can't say which) came off as lackadaisical. The photobook itself is excellent quality and very beautiful. I have no issues with it but the other issues really make me question if I want to support Makestar projects in the future. I hope that Makestar will take the constructive criticisms that they received and the lessons learned from their mistakes and grow to be better. Thank you for providing fans with the opportunity to support The Rose as they continue to make their way through their music career.

    메이크스타
    2 months ago

    Hello, Thank you for sharing your detailed feedback and story. Rest assured everyone here at Makestar will do our best to enforce the QA process to produce your wonderful rewards. Have a wonderful day!

  • MintyTeacakes2 months ago

    I just got my set 7 and when I opened it I found nothing pertaining to any accessories even though it is said on Set 7 and I pledged for Set 7 particularly for “The Rose accessories (same items as used in the book)” but found only my 4 toy stamps, AR photocards, Photobook, sticker sheet, and signed Polaroids. I’m kind of upset now and wonder if this happened to anyone else?

    메이크스타
    2 months ago

    Hello! Makestar team here. If you send this inquiry to our 1:1 service, our team willingly help you about this matter! Looking forward to seeing in there!

  • giukyssi
    IT
    2 months ago

    does anyone didn't receive the tracking code, even if the general state says "reward shipping complete"?

    메이크스타
    2 months ago

    Thank you for leaving your comment! Please send your inquiry to our 1:1 service. Our team willingly help your problem :>!

  • Justineloo
    FR
    2 months ago

    Hello i’m Looking for ISABELLA MARQUEZ and HINO LAO who participated for this project It’s URGENT and very IMPORTANT ⚠️

    Justineloo
    FR
    2 months ago

    Isabella Marquez has been found, still looking for HINO LAO ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️

  • Mau0924
    PH
    2 months ago

    Got mine today!! This is sooo worth it!! Just in time to celebrate our 600th day with The Rose!! ❤️

  • Leda5shinee2 months ago

    So I was wondering for those who got set with accessories? Wasnt it supposed to be more than 1? I remember it being plural like saying get the accessories as seen in photobook. I just want to make sure.

    메이크스타
    2 months ago

    Hello, Thank you for leaving a comment here! As check the sentence and investigate whole circumstances, we realized that there was a definite mistranslation. The item is singular, not plural and the delivery was completed in this way. We apologize for giving the wrong information and making you confused. Again, thank you for pointing out. Have a wonderful day!

  • Ian.m.h2 months ago

    It came in today 😭💕💕 I'm so thankful